When Is It Time to Call in an External HR Consultant?
Many business owners hesitate to engage an external HR consultant — often because they assume it’s only necessary when things go very wrong. But in reality, the best time to…
How to Conduct a Workplace Investigation Without Making It Worse
Workplace investigations are like surgery: if done correctly, they restore trust, accountability, and order. If done poorly, they create more harm than the original problem. Whether you’re dealing with misconduct,…
The Difference Between a Policy and a Practice (And Why It Matters at the Fair Work Commission)
When businesses get dragged before the Fair Work Commission, they often say, “But we have a policy for that.” Here’s the problem: the Commission isn’t interested in what’s written —…
Are Your HR Policies Just PDFs Sitting in a Folder?
Most Australian businesses have HR policies — but very few actually use them the way Fair Work expects. Policies often sit in dusty folders (or buried on SharePoint), written in…
Avoiding HR Mistakes That Trigger Fair Work Claims
In recent years, Fair Work-related claims have surged across Australia. From underpayment cases to procedural errors in dismissals, businesses are being caught out—not because they’re acting maliciously, but because they…