People Playbook – Powering the Future of People, Culture & Work
Modern Solutions for People-Powered Businesses
Real-world success stories from Hack Your HR, Ingenious Recruitment, and Frappe Employment OS. These case studies highlight measurable outcomes, innovative solutions, and how clients transformed their people operations, recruitment strategy, or HR tech stack with their support.
The Challenge A mid-sized NDIS service provider with 320 employees, including support workers, case coordinators, and administration staff, faced mounting operational issues. The business supported more than 500 clients across…
The Challenge A national fashion retail chain with 22 stores across New South Wales and Victoria employed over 450 staff, mostly casual and part-time. Their challenges were predictable but damaging:…
The Challenge A mid-sized hospitality group operating five venues across Melbourne — including restaurants, cafes, and a cocktail bar — employed around 350 staff, many on casual or part-time contracts.…
The Challenge An NDIS service provider operating across Sydney and regional NSW employed over 200 disability support workers. The provider delivered complex services, from in-home care to supported accommodation, and…
The Challenge A mid-sized Australian manufacturing company employing 300 staff across multiple shifts was struggling with outdated workforce processes. Like many industrial businesses, their HR and compliance functions were heavily…
The Challenge A large hospitality group managing multiple restaurants, function spaces, and a mid-sized hotel in Sydney was struggling with workforce instability. Like many in the hospitality sector, the group…
The Challenge An NDIS-registered disability services provider employing 250 staff across Sydney and regional NSW was struggling to meet demand. The introduction of new NDIS compliance standards had placed extra…
The Challenge A national retail chain with over 80 stores across Australia faced a crippling recruitment and retention problem. The challenges were stark: The organisation realised its fragmented approach to…
The Challenge A large hospitality group, operating multiple venues across Sydney and Melbourne, was experiencing a severe staffing crisis. The group managed 12 restaurants, cafes, and function spaces but had:…
The Challenge A mid-sized NDIS provider operating across New South Wales and Victoria was facing a critical workforce shortage. The business employed approximately 400 disability support workers but needed to…