The Challenge
A Sydney-based SaaS start-up had grown rapidly from 20 to 60 staff within 12 months and was targeting 100 by year-end. With no internal HR function, they relied on ad hoc processes that left them exposed to compliance risks. Employment contracts lacked Fair Work protections, onboarding was inconsistent, and the leadership team was struggling to maintain a cohesive culture.
The Solution
Hack Your HR was engaged to design a scalable HR framework that would support rapid growth without slowing agility. The work included:
- Drafting compliant contracts and policies tailored to the tech sector.
- Building an onboarding framework that delivered a consistent employee experience.
- Introducing a lightweight HR tech system for leave, timesheets, and performance tracking.
- Training leaders on how to give feedback, manage performance, and foster culture.
- Developing a retention plan that included career pathways and equity discussions.
The Results
Within 9 months, the start-up had:
- Zero compliance breaches flagged in due diligence during a Series B funding round.
- Onboarding satisfaction scores increased by 45%, according to new hire surveys.
- Leadership capability strengthened, with founders reporting greater confidence in delegating.
- Culture preserved, as employee engagement remained high despite tripling headcount.
Client Feedback
The COO shared:
“Hack Your HR made scaling achievable without turning us into a rigid corporate. They helped us stay compliant, but also protected our culture which is vital in a competitive tech market.”
The Hack Your HR Advantage
Hack Your HR blends compliance, culture, and capability building. For start-ups needing to scale quickly while keeping investors and employees on side, Hack Your HR provides the frameworks and expertise to grow with confidence.