The Challenge

A mid-sized manufacturing company in Western Sydney was struggling with chronic absenteeism. Over 18 months, absenteeism rates averaged 11 days per employee annually, well above industry benchmarks. Production schedules were disrupted, costs were increasing, and morale among reliable staff was declining.

The Solution

Hack Your HR was engaged to review the business’s policies, culture, and wellbeing strategy. The solution involved:

  • Audit of leave management practices, which exposed outdated policies and inconsistent enforcement.
  • Supervisory training, which upskilled frontline leaders in how to handle absenteeism fairly and consistently.
  • Introduction of wellbeing initiatives, including Employee Assistance Programs, flexible rostering, and fatigue management.
  • Clear communication, with employees reminded of attendance expectations through toolbox talks and updated policy handbooks.

The Results

Within 12 months, the company reported:

  • Absenteeism reduced by 35% (from 11 days to 7 days per employee).
  • Improved productivity, with 1,200 more units produced per month due to consistent staffing levels.
  • Stronger engagement, as reliable staff no longer felt unfairly burdened.
  • Lower HR risk, with clearer compliance around leave policies aligned with the Fair Work Act.

Client Feedback

The HR Manager commented:

“Hack Your HR provided clarity and structure. Their balance of compliance with people-first initiatives helped us address absenteeism without damaging trust. The cultural shift has been just as valuable as the productivity gains.”

The Hack Your HR Advantage

By combining compliance, culture, and wellbeing, Hack Your HR helped this manufacturer cut costs, lift morale, and stay compliant. For businesses facing absenteeism challenges, the Hack Your HR approach ensures measurable results backed by practical strategies.